Condair adapts its business to align with the needs of customers to enable them to achieve their objectives
Shridhar Gokhale, Founder & MD
Humidification is an essential process, especially required in countries that experience very cold weather. Beyond pharmaceutical applications, the need for humidification is felt in maintaining human comfort as well, and for creating healthy living environments. In India humidifiers have not been given as much importance given the tropical climate and mild winters that are experienced here. However, the need for maintaining 40 percent to 60 percent relative humidity is being understood for preventing the spread of airborne infections. Beyond these applications, humidifiers are key in process equipment where the supply air is not recirculated, of maintaining constant conditions of temperature and relative humidity throughout the year.
Within this realm, Condair, a Switzerland-based firm, founded in 1948, and a global leader in humidification, dehumidification and evaporative cooling stands as a promising partner, offering solutions designed for customer success. Spread across 23 countries and leveraging a vast network of distributors established in 50 locations, Condair is an industry pioneer, strengthened in India by Humidity Technologies Pvt. Ltd., its chosen partner and distributor for process air treatment and HVAC systems in the pharmaceutical sector.
Tailored Solutions
The need for precision made humidity control systems in process equipment applications is high, which requires the expertise and experience of seasoned professionals like Shridhar Gokhale, founder and MD of Humidity Technologies. Supporting its product range, the company possesses exceptional edge in industrial heating, ventilating, air conditioning and more. Over the past five years, the company has demonstrated the reliability and ability of Condair humidifiers.
Condair, leveraging the expertise of such partners has established robust production sites in Europe and North America, along with global supply capabilities, becoming a leading solutions provider across sectors, primarily pharmaceuticals. With a reputation for delivering high-quality solutions, designed through comprehensive consultations with clients to understand and fulfill their needs, the firm is exploring expansion in the process humidification market.
“What sets us apart in the industry is product reliability, advanced features and operational flexibility. These capabilities are achieved through our dedicated R&D capabilities. We have an industry leading R&D Centre in Hamburg, Germany with facilities and equipment to upgrade the existing product line and development of new products and controls. Condair is constantly looking forward, assessing the needs of customers today and in the future, developing products to support them with achieving their business goals”, shares Shridhar Gokhale, Founder, MD, Humidity Technologies.
Tailoring its solutions to the needs of its clients, Condair carries forward a structured and strategic approach which starts with a careful analysis of the clients’ requirements. This is a critical step as varied products need a specific set of temperature and humidity levels throughout the processing phase. As such, data collection becomes essential, which is followed by careful assessment of the ambient conditions at the installation location, which gives insight for the next phase which is selecting the right kind of humidifier. Along with these steps, the company takes careful measures to ensure that compatible control systems are integrated for effortless installation and functioning of the humidifier system.
Condair adapts its business to align with the needs of customers to enable them to achieve their objectives
Throughout these processes, the company maintains its focus on integration of required utilities with the equipment . Following delivery of the product, ensuring that the system reaches clients on time, the company further makes sure that it offers services like installation and commissioning assistance as an essential part of its after-sales services. Moreover, the company also offers ongoing support by ensuring it maintains stocks of service parts to minimize downtime.
”Condair gears its business to the needs of everyone who has a stake in the company’s success. The focus is long term, and Condair knows that they shall only succeed in the distant future with the help and satisfaction of all those involved. We have devised a value proposition as a basis for sustained collaboration with everyone who has a stake in the company’s success. We consider dialogue with representatives of all groups who have a stake in our company’s success as an important source of information for making continuous improvements”, further shares Shridhar Gokhale.
Future Roadmap
Established as a global leader in the humidification solutions domain, Condair’s future blueprint focuses on global advancement and growth. The company has ambitious growth plans driven by its zeal to stay ahead and deliver the best solutions to its customers. With this purpose, it is continuously upgrading its product range, adding more innovations that possess cutting-edge features to deliver best in class performance. Innovating new products to refine its product line continuously, Condair is currently working on an advanced and new version of its resistive steam humidifier. Soon to be launched, this system will leverage the latest technologies to be more effective than ever before, featuring an advanced IoT enabled controller.